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CSR

Member since May 2000
Joined
Aug 5, 2005
Messages
6,883
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Location
- Snow Belt, New York State, USA, Earth
A shout-out for Jerrod DeMott of Sweetwater for personal attention to customer service. I was waiting for a long-backordered package. When I contacted Jerrod, he ordered a similar, but higher-priced item from another manufacturer and sent to me with no additional charge. Sweetwater has become my go-to online store.
 

PressRoll

Very well Known Member
Joined
Aug 23, 2016
Messages
766
Reaction score
125
Location
Central PA
I had two excellent transactions this past week. Clowndog sold me a snare which was packed excellently and shipped promptly. 712drummer sold me a cymbal which was packed well, shipped right away and delivered in less than 24hrs. Thank you both for the great experiences!
 

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