Calling Andy Foote of ... Drum Supply House USA ...

lossforgain

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DFO is a scammer. Sent money for products. Never returned call or merchandise. BEAWARE! Got my money back after confronting him personally !
I don’t think you mean “DFO” is a scammer, that’s the abbreviation we use around here to refer to this very forum “Drumforum.org” — are you speaking about Andy at Drum Supply House (DSH)?
 
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I don’t think you mean “DFO” is a scammer, that’s the abbreviation we use around here to refer to this very forum “Drumforum.org” — are you speaking about Andy at Drum Supply House (DSH)?
oops yes DSH not sorry DFO !
 

flatwins

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I ordered a shell from DSH last year. Took about 9 months to get it after several reminders. By the time it arrived I didn’t need it any longer and sold it on eBay for a loss. I won’t be doing business with them again.
 

RogersLudwig

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I ordered a sheet of Gretsch burgundy sparkle, not the new merlot sparkle. from him two years ago. At the time, I didn't know where else to order it. It took a couple of months, but it finally arrived at Jack Lawton's for a rewrap of a 16x16 FT. I spoke with Andy about him doing the rewrap, but he charges by the hour to remove old wrap and glue while Jack includes it in the base price. so I went with Jack for the rewrap. I'd probably order wrap from Precision if I had to do it again, but the wrap was pretty close in color to my 1965 Gretsch set, so I was happy...in the end. It did take some persistence to make and maintain contact with Andy.

16 rewrap.jpg
 

mathale

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My experience with Andy was just fine. He's running a show by himself (I believe), and while things took time, which sometimes quality does, I was extremely happy with the Gretsch Burgundy wrap.
 

Ptrick

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I have had a lot of delays, some orders cancelled (after showing in stock on the website). I recently ordered a couple bass drum lugs, and several months later they showed up (and I had forgotten I even ordered them!). I’m not sure how he stays in business running it like that, but I know he also has a storefront locally.
 


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