Matched Gripper
DFO Master
- Joined
- May 28, 2019
- Messages
- 5,368
- Reaction score
- 5,429
I feel pretty confident that if Roy Burns was still in charge of aquarium, he would make sure that the problem was taken care of properly! I would think they still would.So this am I spoke with D'Addario Canada and explained my concern. They knew that they had sent me a replacement for the problem UV1 but said that "they wouldn't replace the replacement". The interesting thing is that they acknowledged that there had initially been concerns with coating integrity when the product was first introduced but stated that that was a long time ago and complaints were now almost non existent. When I mentioned that i played brushes 50% or more the rep stated that he thought "the metal brush heads might be causing the pitting ??" I mentioned that i had corresponded with many on DFO Forum and that in literally all cases UV1 users stated that it was a very long lasting, superior head for brush use. He also suggested that I try the newer UV2 as it might last longer but when I asked if the UV coating was thicker he couldn't answer that. So I guess that I'll follow the advice of of many on the form and try Aquarian Texture Coated. The only problem is my local dealer has never dealt with Aquarian and so a special order would have to be placed and that could take months. I can order from a large national chain but postage to my place is $30 plus dollars for a $17.00 drum head making the grand total just shy of $50.00 ! Maybe I'll just make a Martini and forget the whole thing ..Sheesh