I had a bad experience with them as well. They are actually a couple who live in Florida, Gayle & Cooper. They won a bid on ebay for my entire kit, however I listed the kit as "PICK UP ONLY". They inquired about having the items shipped to which I said I would think about it and reserved the right to cancel the auction/bid if we could not agree on additional compensation for my time. At first they agreed to provide extra compensation however subsequently when speaking on the phone about a $$ amount they reneged and became very abusive. Several insults later I withdrew the auction. They in turn reported me to ebay as they had threatened. They also left bad feedback on my ebay account. Their personal representative from ebay contacted me and after I relayed my side of the story, and their repeated abuse via phone and personal email, ebay agreed with me. Unfortunately I cannot remove the negative feedback. I have blocked them from future bidding. Current happy ending: they had bid $2550 for my entire kit, (4 drum 60's Gretsch Kit, 78 Ludwig BB Super Sensitive, Pearl Jupiter Snare, all cases, 3 Roto Toms, 9 Zildjian Cymbals, all Tama Hardware, 3 bass drum pedals and more), I recently sold just the Ludwig BB snare for $1700, I still have everything else.