Worst drum/cymbal websites

L300burn

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What do you think is the worst website for drummers. For me its Paiste's website.
 

fibes3

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Paiste has always been reliable.

Drumhead Magazine's website and app have been very frustrating.
It makes the California Department of Motor Vehicles website seem like Amazon's. Not fault of the customer service though.
 

PaulD

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How about all of them? The percussion industry just doesn't get the web as far as I can tell.

Tama's is decent, as they go. Premier and Pearl are awful
 

JDA

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What do you think is the worst
i can't concentrate on negatives that well.
maybe because all this stuff was available before there was an internet
and there sure was a whole lot of (details about) music and drumming and drummers and bands going on.

I also have around 6 million pages of defunct paper magazines and catalogs... you can't beg someone to take away..

So, fret not and find a way to work around it.
 
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SpinaDude

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Mapex is always behind the times with their website and they never have enough videos and sound samples.

Sabian seems to have missed a step as well. I think they used to offer more detail and sound samples.

I don;t think Yamaha's is terrible, but they should put more information out there. And they need to display their images better, especially when it comes to their finishes. And they don;t have any sound or video files. Hey wait a minute...their website does suck. LOL

I don't like Paiste cymbals, so I never go on their site. I just checked it out. I LOVE how they put detailed drummer language descriptions with each cymbal. This is what they had next to their RUDE hi-hats:
RUDE
Sound Edge Hi-Hat


Sizes: 14"
Weight: medium top / heavy bottom
Volume: loud to very loud
Stick Sound: pronounced
Intensity: lively
Sustain: medium
Chick Sound: sharp, cutting

Sound Character: Very bright, raw, full, energetic. Fairly wide range, fairly complex mix. Heavy, controllable feel. Full, dirty, loud open sound. Sharp, cutting, strong chick sound. The sound edge for heavy players.

That's really great. The others should take a lesson from that much detail. That being said, their sound files could offer a bit more.

I really miss the days of big ass catalogs, 30 or 40 pages of drums, finishes and gear. Drum porn. You can't go wrong with drum porn.
 

Tanabata

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I found the Canopus site to be all around difficult.

With drum company sites in general, my main complaint is lack of information on what the shells and edges are. If I'm going to buy a drum, I'm much more interested in what it's made out of, and what the edges are. I want to see the inside of the drum, pics of the edges, a lot of pics, as many as the outside..... never happens.
 

membertwo

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What do you think is the worst website for drummers. For me its Paiste's website.
I couldn't agree more! I'm a dedicated Paiste user, but their website lacks any substance. It has an late 90's look, and has never been updated.
Ok, it was killing me! I emailed Paiste explaining my frustrations with their outdated site. Hope to hear back
 
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GeeDeeEmm

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My three big axes to grind:

1. Contact information and customer service phone numbers are almost impossible to find. Most of the time, phone numbers and contact information seems to be tacked on almost as a second thought, or is difficult to find. In worst cases, contact info is not included at all.

2. Product archives are typically ignored altogether. For those who buy used gear, finding information on out-of-production gear is almost impossible. (And don't dare take the word of a "sales technician." 9 times out of ten, every one of them will tell a different story. They are guessing.)

3. Parts lists. This comes back to the archives issue. Every website should include ready access to parts diagrams and numbers for every product the company has made, even if those parts are no longer made.

GeeDeeEmm
 

PaulD

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My three big axes to grind:

1. Contact information and customer service phone numbers are almost impossible to find. Most of the time, phone numbers and contact information seems to be tacked on almost as a second thought, or is difficult to find. In worst cases, contact info is not included at all.

2. Product archives are typically ignored altogether. For those who buy used gear, finding information on out-of-production gear is almost impossible. (And don't dare take the word of a "sales technician." 9 times out of ten, every one of them will tell a different story. They are guessing.)

3. Parts lists. This comes back to the archives issue. Every website should include ready access to parts diagrams and numbers for every product the company has made, even if those parts are no longer made.

GeeDeeEmm
Tama is fairly decent about all of that, but you do have to dig. If you go under support, they have both a parts listing and a history of their catalogs.
 

SpinaDude

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I'm waiting for some of these websites to update too with the new NAMM gear. Really waiting on Mapex for info on their new snares.
 

L300burn

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What's wrong with Paiste's website?
To me the site is outdated and they hardly update the website. According to them Vinnie Caliouta is still playing with Ludwig. And if you accidentally click it on too many sound samples it turns into pure pain! Dw is horrible as well.
 


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