Gold Supporting Member
- Aug 28, 2020
- Reaction score
Keep in mind you're not talking to experienced musicians or equipment sellers, these are clerks reading scripts that might get a couple bucks out of selling you a protection plan, but yeah - that's kind of a slap in the face.Here's one better.
I ordered a guitar from GC on March 14th because of a coupon I got (from a generous member here). It was due to ship 4/7 -- hasn't shipped yet. I called yesterday to inquire about the status. The guitar is now backordered until at least 5/12, likely longer. I was given a minimal apology for the inconvenience, and a voracious attempt at upselling. "Sorry for any inconvenience, but your guitar will qualify for our protection plan to cover repairs." I was dumbfounded...I couldn't believe what I was hearing...just said, "no I'm not buying a protection plan." Then he goes, "while you wait do you need some accessories? Like extra strings, cables, a strap?" What I wanted to say was "how do you have the guts to ask me to buy accessories for a guitar you haven't been able to ship?" but just said "NO" and hung up. At this point I only hold onto the order because I can't get this price anywhere else.
World we live in though, and everything seems to be on back order. Emerging C19 thing. I ordered a rack tom for my decade kit... in February I think and it just came in a couple weeks ago, sat on back order forever.